Privacy Policy
Personal data handling at Sarhangi Speech & Communication Institute — full transparency for our visitors and students.
This document is the formal version of the personal data handling policy at Sarhangi Speech & Communication Institute to ensure full transparency for our visitors and students. We realize that your trust is the main foundation of this educational relationship; therefore, privacy protection is the highest priority in our daily digital operations.
This policy covers all aspects of data interaction through the sarhangi.com domain and other related services managed under the auspices of Lembaga Pembelajaran dan Terapi ABK Pasha (NPSN K5653296). Every prospective participant, active participant, alumnus, or site visitor who fills out a contact form is subject to the terms described below.
Information We Collect
In conducting educational services, we collect data that includes personal identity (such as name and contact information), professional profile data for curriculum adjustment, and technical data on website usage. This data is necessary so that we can provide a relevant learning experience and ensure that administrative communication regarding course schedules can be delivered to you accurately.
We guarantee that no sensitive data is collected beyond the needs of educational operations and legal compliance applicable in the sovereign territory of the Unitary State of the Republic of Indonesia. Specifically, the following are the categories of data that we may collect when you interact with our services:
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A
Personal identity:full name, email address, phone number, and institution or company of origin when you register for a training program.
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B
Professional profile:job background, communication development goals, and training preferences to customize curriculum materials.
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C
Technical data:browser type, operating system, IP address, and pages visited for site maintenance and security purposes.
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D
Administrative records:registration history, session attendance, and progress in completing the training modules taken.
Use and Processing of Information
The collected data is used to verify registration, process the issuance of competency certificates, and improve the quality of training materials based on general participant needs trends. We also process data for internal audit purposes and reporting to relevant educational authorities in accordance with our status as an institution officially registered with NPSN K5653296.
Data processing is carried out with the principle of caution, using encrypted systems to prevent information leaks that could harm the privacy of our valued students. Every processing activity is recorded in an internal access log, and only staff with relevant functional authority can perform read, update, or archive operations on participant records.
The main purpose of processing is always directly linked to educational service needs: preparing materials according to profiles, contacting participants regarding schedule changes, issuing module completion documentation, and responding to information requests received through contact forms. We do not use participant data to build independent marketing profiles sold to outside parties.
Information Security and Protection
We implement industry-standard security protocols to protect our database from cyber threats, including unauthorized access, malware attacks, and theft of personal data by outside parties. Our staff is trained regularly on data security awareness and only has limited access according to their respective functional roles in our institution's organizational structure.
Nevertheless, users are reminded to also maintain the confidentiality of their own account information when interacting with our online services to minimize risks from the end-user side independently. Some steps we take include:
Participant data is stored in a database with encrypted connections and layered access based on staff roles.
Every team member who handles participant data receives periodic information security awareness sessions.
You are advised not to share passwords or account information with unauthorized parties.
Sharing Information with Third Parties
Participant personal information will never be shared, sold, or disseminated to third-party organizations for marketing purposes without prior clear written consent from the data owner. We only work with technology infrastructure service providers that also have strict privacy compliance standards and are in line with our comprehensive internal data protection policies.
Data disclosure to government institutions is only carried out if required by law or in the context of an official legal process that is valid and whose validity can be proven constitutionally. In such situations, we limit the disclosed data to only what is legally required and document the request internally.
User Access and Control Rights
You have full rights to request a copy of your personal data that we store, as well as the right to request corrections if there are irregularities or data errors in our administrative records. In addition, you can submit a request to deactivate your account or delete certain data as long as it does not interfere with educational reporting obligations required by national law.
We provide a special communication channel via our admin email to handle all requests related to data subject privacy rights quickly, efficiently, and professionally for every individual. In general, the following are the rights you have as a data subject:
Request a copy of stored personal data and know for what purposes the data is processed.
Request corrections for data that is inaccurate, incomplete, or no longer relevant.
Request the deletion of certain data, provided it does not conflict with administrative retention obligations.
Withdraw consent previously given for the processing of certain data in the future.
Use of Tracking Technology (Cookies)
Our website uses cookies to help us understand visitor preferences and optimize certain functions to make them easier to use for the general public accessing our information. You have the option to refuse the use of cookies through your browser settings, however, this may technically limit the accessibility of certain interactive features on our site.
A more in-depth explanation regarding cookie management can be found on ourCookie Policypage, which is separate but conceptually integrated with this privacy policy. That page explains the differences between essential cookies, statistical cookies, and preference cookies, as well as how you can manage each category.
Compliance with PDP Law Regulations
All data handling practices at Sarhangi Institute are comprehensively structured with reference to the provisions of the Personal Data Protection Law (UU PDP) currently in force in the jurisdiction of the Republic of Indonesia. We are committed to continuously adjusting our internal procedures to any regulatory changes that occur to ensure that citizens' privacy rights remain protected to the highest standard.
This legal compliance is a form of our accountability as an educational institution that is principled and adheres to the legal norms applicable in Indonesian society at large. This policy document will be reviewed periodically, and any updates will be announced through this page with the updated revision date.
This policy was last updated in September 2026.
Contact the Data Protection Officer
If you have questions, concerns, or complaints regarding how we handle your personal data, please contact our data protection officer through the contact information listed on the website. We will strive to resolve every issue in a fair, transparent manner, and in accordance with the principles of information justice for all parties involved in our educational ecosystem.
Your feedback is invaluable to us as we continue to improve the privacy protection system at Sarhangi Speech & Communication Institute for our mutual comfort and security in the digital future. For direct consultation, you can contact us through the following channels:
pashaabkcenter@gmail.com
0313975814
Monday – Saturday, 08:00 – 17:00 WIB